Terms and Conditions
📝 Summary of Terms and Conditions – ANNA&DAVE (Canada)
1. Definitions
ANNA&DAVE is an online retailer offering clothing and accessories through its e-commerce store.
The Customer refers to any individual or business placing an order.
The Agreement is the sales contract between ANNA&DAVE and the Customer.
2. Validity of Terms
These Terms and Conditions apply to all offers, orders, and agreements made through ANNA&DAVE’s website.
By placing an order, the Customer confirms agreement with these Terms.
3. Offers and Contract Formation
All product listings on the website are non-binding offers.
A binding contract is formed once ANNA&DAVE confirms the order by email.
ANNA&DAVE reserves the right to decline or cancel orders in cases of pricing or stock errors, suspected fraud, or other legitimate reasons.
4. Prices and Payment
All prices are listed in Canadian Dollars (CAD) and exclude applicable sales taxes (GST/HST/PST), which are calculated at checkout based on the Customer’s province or territory.
Payments must be made in full at the time of purchase.
Accepted payment methods include major credit/debit cards and other secure online payment options displayed at checkout.
ANNA&DAVE may adjust prices at any time; however, confirmed orders will not be affected by subsequent price changes.
5. Shipping and Delivery
Orders are generally processed within 1–5 business days and delivered within 5–10 business days across Canada.
ANNA&DAVE ships from Canadian or international fulfillment centers, depending on product availability.
Customers are responsible for ensuring their shipping details are complete and accurate.
ANNA&DAVE is not liable for carrier delays, customs inspections, weather conditions, or any events beyond our control (force majeure).
6. Right to Cancel and Returns
Customers have the right to request a return within 30 days of receiving their order.
Returned items must be unused, unworn, undamaged, and in their original packaging.
Customers are responsible for return shipping costs, unless the item is defective or incorrect.
Refunds are processed within 10–14 business days after the returned item passes inspection.
For more information, see our Return & Refund Policy.
7. Warranty
ANNA&DAVE offers a 12-month warranty covering manufacturing defects.
The warranty does not cover damage caused by misuse, accidents, modification, or normal wear and tear.
Defects must be reported within 14 days of discovery to info@anna-dave.ca.
8. Liability
ANNA&DAVE is not responsible for damages resulting from improper or unintended use of products.
Our liability is limited to the original purchase price of the item.
Indirect, incidental, or consequential damages are not covered.
9. Privacy Protection
Customer data is collected and processed in compliance with Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
For full details on how we handle your information, please refer to our Privacy Policy.
10. Intellectual Property
All website content, including text, product images, designs, and branding, is the property of ANNA&DAVE or its authorized licensors.
Reproduction, modification, or commercial use of any material without written consent is prohibited.
11. Governing Law and Dispute Resolution
These Terms and Conditions are governed by the laws of Canada and the province of Ontario, unless otherwise required by applicable consumer protection laws.
Any disputes will first be addressed through amicable resolution. If unresolved, they shall fall under the jurisdiction of Canadian provincial or federal courts.
12. Contact Information
For questions or concerns, please contact us at:
📧 info@anna-dave.ca
This e-commerce store may use AI-generated images for product representation and does not operate a physical retail location in the country of sale.